Introduction

These Terms and Conditions ("Terms") govern your use of the website growthcoaching.com (the "Website") and the coaching services ("Services") offered by Growth Coaching ("we", "our", or "us").

By accessing the Website or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website or use our Services.

Use of Website

License to Use

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for your personal, non-commercial use. This license does not include any resale or commercial use of the Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

User Accounts

Some features of our Website may require you to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

Acceptable Use

You agree not to use the Website:

  • In any way that violates any applicable national or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate Growth Coaching, a Growth Coaching employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm Growth Coaching or users of the Website, or expose them to liability

Coaching Services

Service Description

Our Services include personal and professional coaching provided through various packages and formats, including but not limited to individual sessions, group sessions, and online programs. The specific details, duration, and pricing of each coaching package will be provided at the time of purchase or registration.

Client Responsibilities

As a client, you acknowledge and agree that:

  • Coaching is not therapy, counseling, or any other type of psychological or medical treatment
  • You are responsible for your own physical, mental, and emotional well-being during the coaching relationship, including your choices and decisions
  • You will communicate honestly, be open to feedback, and be willing to engage in the coaching process
  • You will provide at least 24 hours' notice if you need to reschedule a coaching session
  • Results from coaching vary and no specific outcomes are guaranteed

Coach Responsibilities

We commit to:

  • Maintain the ethics and standards of behavior established by the International Coach Federation (ICF)
  • Maintain strict confidentiality of all client information, except as required by law or with client's explicit consent
  • Provide a supportive environment that facilitates growth and development
  • Respect your right to terminate the coaching relationship at any point during the process

Payment and Fees

Pricing

All prices for our Services are displayed in Euros (€) unless otherwise specified. We reserve the right to modify our prices at any time. Price changes will not affect already confirmed and paid coaching packages.

Payment Methods

We accept various payment methods as indicated on our Website. All payment information is processed through secure third-party payment processors. We do not store your payment details on our servers.

Billing Cycles

For one-time coaching packages, you will be billed the full amount at the time of purchase. For subscription-based coaching programs, you will be billed according to the billing cycle specified at the time of purchase (e.g., monthly, quarterly, annually).

Late Payments

For subscription-based coaching programs, if we do not receive payment when due, we reserve the right to suspend or terminate your access to the Services until payment is received.

Intellectual Property Rights

Website Content

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Growth Coaching, its licensors, or other providers of such material and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Coaching Materials

All coaching materials, including worksheets, assessments, presentations, and other resources provided to you during the coaching relationship, are the intellectual property of Growth Coaching and are provided for your personal use only. You may not distribute, copy, modify, or create derivative works of these materials without our explicit written permission.

User Content

By posting, uploading, or otherwise making available any content on our Website or during coaching sessions, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit such content in connection with the Services.

Termination and Cancellation

Termination by Us

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Termination by You

You may terminate your coaching relationship at any time by providing written notice to us. Refunds for pre-paid coaching services will be handled according to our Refund Policy.

Coaching Session Cancellation

Individual coaching sessions may be rescheduled or canceled according to the following terms:

  • Cancellations or rescheduling requests made more than 24 hours before the scheduled session will not incur any fees
  • Cancellations or no-shows with less than 24 hours' notice will be counted as a completed session and no refund will be provided
  • We reserve the right to reschedule sessions if necessary, providing reasonable notice

Limitation of Liability

In no event shall Growth Coaching, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed, our liability shall be limited to the maximum extent permitted by law.

Disclaimer

Professional Advice

The information and Services provided by Growth Coaching are for informational and educational purposes only and are not intended as, and shall not be understood or construed as, professional advice. While we strive to provide helpful and accurate information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information or Services for any purpose.

Results

Individual results from coaching vary based on numerous factors, including your commitment, circumstances, and actions. We do not guarantee specific outcomes from using our Services. Any testimonials or examples on our Website are not to be interpreted as a promise or guarantee of results.

Website Availability

Our Website and Services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee that the Website or Services will be uninterrupted, timely, secure, or error-free.

Indemnification

You agree to defend, indemnify, and hold harmless Growth Coaching, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website or Services.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of the Services or these Terms shall be instituted exclusively in the courts located in the Czech Republic. You and Growth Coaching agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorized to use the Services.

Contact Information

If you have any questions about these Terms, please contact us:

Last updated: January 1, 2023